Costa Rica 2022

FAQ Horyzon Festival

Costa Rica is undoubtedly one of the most beautiful places in the world,  an exceptional natural environment awaits you at the Horyzon Festival on  January 14, 15 and 16, 2022, located in the incredible Panama Beach in the Gulf of Papagayo, Guanacaste, where you will find a new world of freedom to reconnect.

As you wander through the vast and lively jungle of the Nicoya Peninsula with the most brilliant sunsets on the beach you will ever see, you will discover a new world that emerges as the sun goes down over the Horyzon, together with  the most amazing and talented artists of the world’s electronic scene.

You will meet the most extraordinary people, dance to the newest sounds, eat the most exceptional local and international food, and share the most unexpected stories with your fellow travelers. And, when it’s time to go home, we’ll all know one thing… Those who have not been there will never understand…

* Due to the intimate size of the festival we strongly recommend booking in advance.

The official ticket office of Horyzon Festival 2022 is Ticket-Festival.

Festival fans are increasingly exposed to online fraud through ticket sales and social media accounts claiming to have official tickets for sale. Due to the intimate size of Horyzon, we understand that tickets sell out in advance and this creates a situation where people who are desperate for tickets are often taken advantage of.

To prevent this, all Horyzon Festival tickets, both Full Pass and single tickets, carry a reference code and a unique QR ID linked to your customer account. In the event that a counterfeit ticket is detected, the purchase ID and email may be required to verify the ticket.

Tickets are non-refundable, if you have any doubts, you can consult the Terms and Conditions of Contract.

With the Full Pass ticket you will be able to live the full Horyzon Festival experience; this ticket is valid for the three days of the festival, from Friday 14th to Sunday 16th.

Horyzon Hotel packages are now on sale through the official Ticket-Festival and Mister NICE channels.

The 5 Stars Mangroove Hotel is the favorite location to stay at Horyzon Festival, just meters away from the events, located in the prestigious Gulf of Papagayo on the north Pacific coast of Guanacaste. Mangroove is the closest beach resort to an international airport within Costa Rica, just 20 minutes from the runway.

It is surrounded by exceptional wildlife, a land of volcanic peaks, scenic waterfalls, hot springs and incredible flora. The area’s national parks, picturesque towns, historic sites and countless golden sand beaches make it the ideal location, as well as providing a variety of activities for guests seeking an authentic Costarican experience.

You can get your full accommodation for 2, 3 or 4 people for the 3 days of the festival at Ticket-Festival. Also, upgrade to a Master Suite or Presidential Suite at ventas@ticket-festival.com.

Can I use cash at the festival site?

In accordance with COVID regulations, Horyzon Festival bars will be non-contact throughout the site. This means that there will only be very limited places where you will be able to use cash. We will accept all types of cards, including American Express and ApplePay.

We are working together with the Costarican Authorities to offer a completely safe event for attendees and staff. We will soon give more details about our Covid-19 procedures through our website and social networks.

We can already advance that all vaccines certified by the OMW / WHO will be valid for access to Horyzon Festival without any other requirement.

At what time does the music start and end?

Given the beauty of our location, our festival is very much a sunset and sunrise focused experience although there will be different daytime activities as well as enjoying the best Costarican and international cuisine at the festival site throughout the day.

The music starts when the last rays of the sun hide in the incredible waters of the Pacific in the Gulf of Papagayo, at 10pm, and extends until dawn when the sun begins to overtake the jungle, at 6am.

Check-in deadline for Friday 14th is 2am.

Check-in deadline for Saturday 15th is 3am.

Check-in deadline for Sunday the 16th is 3am.

If you lost something while at Horyzon Festival, please send us an email with as many details as possible to lostproperty@horyzonfestival.com, and we will do our best to reunite you with your belongings.

Horyzon Festival will have transportation from Liberi International Airport to the event site and from other cities in the country. In addition, we will have charter service from Cancun to Horyzon Festival once the Zamna Festival season in Tulum is over. We will give more details shortly about all types of transportation, prices and schedules through our website and social networks.

Same-day re-entry is not permitted: if you leave the festival site because you are staying somewhere else, you may only re-enter the festival venue the following day. We understand that there may be extenuating circumstances where you must leave the festival site and return on the same day, and this will be at the discretion of the security and entry teams. Speak to security personnel at the gate when leaving the festival site.

The safety and well-being of our attendees at Horyzon Festival is our priority. Rigorous inspections will be conducted upon entry to the festival. Anyone found to be carrying illegal items will be confiscated and, as a result, may be removed from the festival and handed over to the police.

Glass

Fireworks, sparklers or torches

No illegal or controlled substances (including psychoactive substances) are allowed.

Nitrous oxide

No dogs or pets are allowed on site, with the exception of assistance dogs.

Kites or extendable flagpoles

Portable laser equipment

Selfie sticks

Drones

Professional filming equipment

Aerosols

Megaphones or horns

Any item that could reasonably be considered to be used as a weapon.

Tickets are non-refundable, however, if you wish to transfer your ticket to another person you must also send them a copy of your ID and your purchase email. In case the ticket is detected at the entrance of the festival the new holder will have to provide this information.

For more information, please send an email to ventas@ticket-festival.com and a ticket agent will be able to provide you with instructions on how to transfer the ticket.

Horyzon Festival tickets are released in phases, and each phase increases slightly in price. In other words, the sooner you buy your ticket, the better the price you will pay.

Yes, it is set up for 10 tickets. If you need to purchase more than 10 at a time, you will need to contact our customer service team at ventas@ticket-festival.com and they can process it for you.

Your electronic tickets will arrive within 24 hours of purchase. Check your spam, due to the configuration of many emails it is possible that your ticket arrives there. In case you don’t receive them, you can always download them in your customer account in the section MY TICKETS in PDF format. If the problem persists, please send an email to ventas@ticket-festival.com.

At the entrance, tickets can be presented physically or digitally. If you bring them digital, make sure your phone battery is well charged and your screen is not too damaged, we may not be able to scan your code if this happens.

Volunteering: Volunteer applications for the Horyzon Festival 2022 will open in the coming months. Stay tuned to our website for more information.

Submit a demo: The festival only receives and responds to demo submissions between September and October for the 2022 edition and from March to August 2022 for its 2023 edition. They should be sent to info@horyzonfestival.com with the subject line:  DEMO. Be sure to include information about your project, as well as press kit, videos, previous performances, etc. and remember that Horyzon is an electronic music festival.

I have a media, how can I participate?  The accreditation application form will be available on the Horyzon Festival website from November 15th to December 17th. After this date no application will be processed.

I am a photographer, how can I apply for a photo pass? You must be accredited as press indicating that you are a professional photographer and send your portfolio.

Can I set up a booth at the festival? We will only consider proposals submitted before December. You can send them to info@horyzonfestival.com

The festival location is ‘H9Q2+Q4 Panama, Guanacaste Province, Costa Rica’. Enter this into your satellite browser and then follow the signs to Horyzon Festival as you approach.

If you are coming by cab or private van, make sure the drivers follow the festival signs to leave the site.

Travel by coach:

More information on bus transportation will be coming soon.